Privacy Policy

Last Updated: 07/04/2025

At Russell Rennison Boat Services Ltd ("RRBS", "we", "our", or "us"), we are committed to protecting your privacy and handling your personal data responsibly. This policy explains what information we collect, why we collect it, how we use it, and your rights under the General Data Protection Regulation (GDPR).

1. What Information We Collect

We collect the following types of personal data:

• Contact Information - such as your name, email address, and any details you enter into our contact or quote forms.
• Uploaded Files - such as images or documents submitted through our "Request a Quote" form.
• Technical Data - including your IP address, browser type, operating system, and device information. This is automatically collected when you upload files to help prevent abuse of the upload feature.
• Communications - such as emails or messages you send to us.

2. Why We Collect Your Data

We collect and process your data for the following purposes:

• To provide you with quotes and respond to your enquiries.
• To assess uploaded content and provide service recommendations.
• To protect our website from abuse (e.g. spam, illegal or inappropriate uploads).
• To improve our services and website experience.

We do not use your data for marketing, analytics, or any automated decision-making.

3. How We Store and Share Your Data

• Your data is stored securely and only accessible by authorised personnel.
• We do not sell, rent, or share your personal information with third parties for marketing purposes.
• Some data may be stored by third-party providers who help us operate the website (e.g. hosting providers or email services), but only as needed to deliver our services.

4. How Long We Keep Your Data

• We only retain your personal data for as long as necessary to fulfil the purposes outlined above.
• Contact or quote submissions may be kept for up to 12 months for reference unless you request deletion sooner.
• Uploaded files may be stored temporarily and deleted after your request is processed or the project is completed.

5. Your Rights Under GDPR

Under the GDPR, you have the right to:

• Access any personal data we hold about you.
• Request correction of inaccurate data.
• Request deletion of your data.
• Object to or restrict processing of your data.
• Withdraw your consent at any time.

To exercise these rights, please contact us using the details below.

6. Cookies

Our website does not currently use tracking cookies or analytics services. If this changes in the future, we will update this policy and request your consent where required.

7. Contact Us

If you have any questions about this policy, your data, or would like to make a request, please contact:

Russell Rennison Boat Services Ltd
Gosport, Hampshire, UK